We’re an independent, trusted Mercedes-Benz specialist based in Hertfordshire.
Every repair is carried out to manufacturer standard, using genuine parts sourced via the Mercedes-Benz Parts Portal, and diagnosed using Mercedes-Benz XENTRY Diagnostics with SCN Coding, the same equipment used by main dealers.
For cars under three years old, we also update your Digital Service Book, keeping your manufacturer warranty fully protected.
Technicians who work on nothing but Mercedes-Benz, day in, day out.
No jargon, no pressure, just clear advice and fair pricing.
Years Experience
Excellent service from start to finish. The team were incredibly informative and walked me through everything in detail, leaving no questions unanswered. What really stood out was their honesty, instead of trying to fix things for the sake of it, they gave me realistic timelines for future work. For example, they advised that my front brake pads still had a few months left and recommended waiting until the warning light comes on so I get the most value out of them, which most garages wouldn’t do. First time using them and they’ll definitely be my go-to garage moving forward. Highly recommend!
Fantastic garage. Used many times, always great service. Most recently they put a lot of effort into resolving an awkward fuel/running problem on an old 190E which had been left sitting for a long time, most would have given up.
The Philip and Scott offer a fantastic service the genuine concern for their work is apparent when dealing with them I brought my 13 plate S63 to have some work done on it and they were brilliant I highly recommend bringing your vehicle here. The advice the care the pricing is all stellar. Thank you to the guys at Welwyn Merx, see you soon for my spark plugs lol.👌⭐⭐⭐⭐⭐
I would like to say how delighted we have been with Phil over the past 8 years. .He is thoroughly professional and informative and nothing is too much trouble? I would highly recommend him and his staff to anyone who has a Mercedes.
Huge thanks to Philip and the team at Welwyn Merx, I trust these guys over the dealership. Their knowledge of Mercedes vehicles is excellent. I took my 2016 c250 in for a service, new discs and pads and also an MOT. Communication was great throughout and the price was very reasonable. Thanks again 👍
Took me car there for a repair and a replacement Nox sensor, causing the engine management light to come up, which Mercedes main dealer up the A1 wanted to do for £450, but Welwyn Merx assessed the fault though the car diagnostics, and was down to the Ad-Blue injector, so only Labour to clean it. I won’t be going back to Mercedes dealer for any work in the future.